With greater than 12 years’ expertise within the VPN market, you’d anticipate WiTopia to have put collectively a powerful listing of options – and the corporate does not disappoint.
This supplier is powerful on the basics, with 72 places in 44 international locations, limitless bandwidth, and assist for working the service on nearly any VPN-compatible gadget.
WiTopia features a free Safe DNS service, typically a premium function elsewhere, and a bundled SMTP Mail Relay helps keep away from the e-mail issues you will get with different VPNs.
And in case you’ve obtained an issue, there’s not one of the ordinary ‘ship us an e mail and we’ll get again to you once we really feel prefer it’ perspective; WiTopia has reside chat assist accessible 24x7x365.
Doable points embody an absence of cellular shoppers. WiTopia has software program for Home windows and Mac, however iOS and Android customers should arrange their gadgets manually. For those who’re unsure how to do that, check out the Support pages to get a really feel for a way troublesome (or simple) it could possibly be.
There’s one other downside on the cellular entrance in WiTopia’s restrict of two simultaneous connections. That appears imply, particularly when different suppliers sometimes permit you as much as 5.
The corporate’s Private VPN Professional plan provides all this for $6.67 (£5.35) a month over six months (there isn’t any single month plan), $5.84 (£four.65) in case you pay for a full 12 months, dropping to $four.44 (£three.55) for a three-year subscription.
A Private VPN Fundamental plan drops OpenVPN and 4D Stealth assist, and is priced at $5.99 for a single month (£four.80), dropping to an equal $four.17 (£three.35) over one 12 months, and $three.06 (£2.55) a month over three years. Whereas that sounds low cost, we would not suggest giving up OpenVPN’s mixture of pace and safety until you realize precisely what you are doing.
There is no free trial and no refund accessible for the month-to-month plan, sadly. Nonetheless, all the pieces else consists of an unconditional 30-day money-back assure, supplying you with loads of time to see how the service works for you.
WiTopia’s coverage on logging is temporary, but nonetheless covers all the main points you want. It is refreshingly sincere, too, though you do must learn the whole service FAQ to get the total image.
Listed here are two related sentences taken straight from WiTopia’s web site (we have not edited them):
“By design, we completely don’t seize or retailer any logs of a person’s web actions, DNS, or metadata. Moreover, there are not any logs that will permit any individual or entity to match an IP deal with and a timestamp to a person of our VPN service.”
WiTopia is not simply saying it might’t see what you are doing on-line. It claims there is no such thing as a DNS logging, no session metadata, no information of timestamps, no incoming or outgoing IP addresses or anything. We have seen different VPN suppliers use hundreds of phrases of small print to inform us a lot, a lot much less.
That is not fairly the total story, although, as this second clause spells out:
“We’re not arrange in any method to straight view a person buyer’s exercise, nor will we monitor, seize, or retailer logs which are straight attributable to any particular person buyer. Some oblique information, and the opposite bits which are cached through the common course of working an Web enterprise, are usually destroyed, largely throughout our weekly upkeep home windows.
“Actually, we solely maintain this minimal and momentary ‘trailing log’ of oblique information in case we study a person is violating the phrases of use, e.g. spamming, committing crimes utilizing the service, and so forth. In that particular case, we’ll report this to our abuse workforce, decide the responsible social gathering by way of a laborious matching course of, terminate their service, and take additional motion, if mandatory.”
Right here WiTopia is explaining one thing that different VPN suppliers nearly by no means point out: even when they do not log you straight, it might nonetheless be potential to make use of normal server logs to hint an web motion again to your account. It’s not going – somebody must discover what you are doing, and care sufficient to get courtroom paperwork served earlier than the ‘weekly upkeep window’ – however it’s potential.
Now we have to credit score WiTopia for its honesty. As a substitute of making an attempt to idiot you with a blanket ‘we by no means log something ever’ assertion, the corporate has made an actual effort to obviously clarify how the service works.
Nonetheless, if the logging coverage is prime of your precedence listing you then would possibly choose a few of the competitors. Private Internet Access, for instance, does not simply declare it retains no logs, it factors to courtroom paperwork which present it was unable at hand over any figuring out person info when requested.
WiTopia’s clear privateness coverage did quite a bit to win us over, however the firm reasonably spoiled issues once we signed up, demanding our full title, bodily deal with and telephone quantity.
We stuffed within the type anyway, verified our e mail deal with when requested, and had been taken to WiTopia’s internet dashboard. A ‘My Providers’ web page summarized our plan, informed us what number of days service we had left, and supplied handy obtain hyperlinks for the Home windows and Mac shoppers. Setup directions and an archive of OpenVPN setup information are readily available that will help you configure anything.
The Home windows consumer appears good, with attractive high-res icons and large buttons. It may be quite simple, too: launch, click on Fast Join, and watch because the app connects to the closest server and its location seems on an in depth map.
Strive to decide on a customized connection and points start to seem. The places are displayed on a static listing, with no info on server load and no sorting choices. There is no favorites system to save lots of frequently-used places. Most bizarrely, the consumer does not provide you with a default protocol. You must manually choose your most popular possibility (OpenVPN, L2TP, PPTP, IPSec), which implies a pointless additional two clicks each time you select a location.
The method works higher in case you work from WiTopia’s system tray icon. Proper-click, choose Gateways, and places are organized into separate menus for every continent. You may also launch a helpful desktop gadget for displaying connection standing, IP deal with, community visitors historical past graphs and extra.
The vary of configuration choices is one other spotlight. You may have the consumer robotically join when your PC begins, or once you connect with an insecure wi-fi community. There’s full management of DNS, together with an possibility to make use of customized settings of your individual. Specialists can tweak MTU or disable IPv6 to keep away from privateness leaks. There’s even the flexibility so as to add ‘customized gateways’, a method to make use of different VPN connections from the WiTopia consumer.
Efficiency was spectacular, too. In our assessments*, UK-UK connections averaged round 70Mbps on a 75Mbps fibre broadband line. Switching to close by European servers noticed latency enhance from 20ms to 40-70ms, however speeds remained excessive at 60-70Mbps. UK to US visitors managed the same 60Mbps, and even long-distance journeys like UK-Australia achieved a creditable 12-25Mbps.
We accomplished our testing with the same old privateness checks, and so they additionally went nicely: the service gave us a brand new IP deal with within the promised location every time, and there have been completely no DNS or WebRTC leaks.
WiTopia has room for enchancment – particularly, providing Android and iOS apps and a five-device restrict would make it far more mobile-friendly – however even now the VPN gives a lot of options and nice efficiency at a really cheap worth.
*Our testing included evaluating normal efficiency (looking, streaming video). We additionally used speedtest.web to measure latency, add and obtain speeds, after which examined instantly once more with the VPN turned off, to verify for any distinction (over a number of rounds of testing). We then in contrast these outcomes to different VPN companies we have reviewed. In fact, do observe that VPN efficiency is troublesome to measure as there are such a lot of variables.