Apple improves enterprise training to meet growing demand

    Apple has overhauled the skilled coaching and certifications it provides for IT help and administration in an effort to construct up the talents a rising quantity of enterprises now want.Can’t get the employees? Why not practice them?We know that an increasing number of firms are deploying Macs, iPhones, and iPads, which is creating a brand new problem: demand for Apple-skilled tech help and employees can be rising. (The demand for Macs is rising even because the PC trade shrinks.)To assist put this into perspective, demand for expert employees in these fields is anticipated to develop sooner than the common for all occupations into 2030, in line with the US Bureau of Labor Statistics. At the identical time, analysis reveals a number of funding in digital transformation and worker selection, which suggests Apple’s progress is accelerating, one thing that has been occurring for years.“More people than ever are using Mac, iPad, and iPhone to do their best work, and the demand for Apple-certified IT professionals has never been greater,” Susan Prescott, Apple’s vp of enterprise and training advertising and marketing, stated in an announcement. “Apple Professional Training helps anyone with an interest in technology — whether they are changing careers or upping their skill set — pursue high-paying IT jobs with certifications that will stand out to potential employers. We believe deeply in inclusion in technology, so the new courses are self-paced and freely available, and we are working to ensure ability to pay isn’t a barrier to earning Apple certification.”“There’s a lot to like about the all-new Apple Professional Training courses, which give users a solid grounding in the concepts and theory around supporting and deploying Apple products,” stated Tom Bridge, the Mac Admins Foundation’s co-chair. The Mac Admins Foundation comes from a community of tens of 1000’s of Mac help professionals, and the scale of that group continues to develop. “This is an important milestone for the Mac Admins community — which has grown 48% since 2019,” said Bridge.What are the new training courses?Apple’s newly updated courses — Apple Device Support and Apple Deployment and Management — have been completely redesigned and moved to an online format. They are also sequential and build on skills and concepts as the user progresses. At the completion of each course, new certification exams have been introduced. The courses are free, while the exams required to earn certification from Apple cost $149. Certification can be displayed on resumes, online profiles, and job boards.The change comes amid fast growth across the sector. For example, Apple-focused device management and security company Jamf reported that its community of Apple IT professionals has grown by more than 150% since 2017 to more than 100,000 members. That means there’s a compelling need for Apple experience in IT at all levels of business — even among larger companies.Ford now offers Macs to employeesThat’s certainly the case at Ford, whose Chief Enterprise Technology Officer, Mike Amend, said in a statement: “Transforming Ford and delivering great value to our customers is being fueled by technology — including enabling our people to do their best work with the best tools as we create the digital factory of the future.“As part of that process, we’re rolling out Mac as a choice for our employees,” Amend said. “Apple’s new professional training certifications will help us attract highly talented IT people and see that they’re successful carrying out our Ford+ growth plan.” Ford isn’t alone. IBM, SAP, and plenty of different huge names now boast Apple package throughout their fleets, and the extent of that attain appears to be increasing quick. “I don’t consider you could be a credible supplier of enterprise software program when you’re not a part of the Apple ecosystem at the moment,” stated Jeetu Patel, common supervisor and government vp, Cisco safety and collaboration, final yr.What is the Apple Device Support course?The Apple Device Support course consists of a sequence of articles and guided workouts aimed to construct the type of abilities required to run a assist desk or coordinate companies throughout fleets of Apple {hardware} and units. The 14-hour course covers the instruments, companies, and greatest practices utilized by a assist desk skilled, technical coordinator, or service supplier.The examination gives an Apple Certified Support Professional certification.What is the Apple Deployment and Management course?The second stage of coaching within the IT sequence, the Apple Deployment and Management course, covers how one can configure, handle, and safe Apple merchandise utilizing cellular machine administration (MDM) instruments. The 13-hour course will clarify how one can develop a deployment technique utilizing Apple Business Manager and Apple School Manager, after which configure units with an MDM answer. Once an individual completes the examination, they get the Apple Certified IT Professional certification.Building range and alternative, tooApple can be working to construct range and alternative on this sector with these two programs by working with group faculties and universities to supply on-campus prep programs for the Apple Certified IT Professional badge. The firm will present scholarships to cowl the price of the exams for taking part college students at its Community Education Initiative (CEI) accomplice establishments.Andrea Swanson accomplished the Apple coaching course after incomes her affiliate’s diploma at Austin Community College (a CEI school) in networking administration with a speciality in cybersecurity.“Consulting with small businesses and managing Apple devices was a perfect fit for my situation, offering flexibility and appealing to my nature to help,” says Swanson, who was lately employed as a full-time IT marketing consultant and works remotely from Austin.Apple can be working with the Mac Admins Foundation to broaden entry to those exams. It is supporting the Foundation so it may well supply examination vouchers to candidates with monetary want. For extra particulars and to use, go to observe me on Twitter, or be a part of me within the AppleHolic’s bar & grill and Apple Discussions teams on MeWe.

    Copyright © 2022 IDG Communications, Inc.

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