eUKhost review

    Based in 2001, eUKhost is a well-liked UK-based web hosting service which now manages 150,000 domains for greater than 35,000 prospects.

    The corporate has an enormous product vary which covers nearly all the pieces you are prone to want: shared internet hosting, VPS, devoted servers, cloud merchandise, managed WordPress, reseller accounts and extra.

    Costs are principally low, with primary shared internet hosting ranging from £three.33 ($four.66) per 30 days paid each 6 months. This restricts you to 2GB of drive area and 10 MySQL databases, however in any other case you get limitless bandwidth, electronic mail accounts and subdomains, and there is even a free area thrown in.

    The Superior plan provides you 20GB storage and limitless databases for a month-to-month £6.66 ($9.30).

    Home windows internet hosting is obtainable, and unusually there is not any huge worth premium. For instance, the Intermediate Home windows plan comes with 50GB storage, limitless bandwidth and help for internet hosting three domains, however nonetheless prices solely £four.99 ($6.99) a month.

    It is a comparable story throughout the vary, with VPS plans ranging from £12.99 ($18.20) a month, finances devoted servers beginning at £69.99 ($97.99), and Home windows is once more out there for little or no further price.

    Uncommon choices embrace Enterprise Internet Internet hosting with a 100% uptime SLA, priced at £16.99 ($18.20) per 30 days. We have seen different hosts make comparable claims, however eUKhost appears extra assured than most: it guarantees that if in case you have even a minute of downtime in a calendar month brought on by a community or failure, you may be compensated with one month of internet hosting totally free.

    Splash out on internet hosting add-ons and the invoice may start to mount. Some corporations throw in a web site builder, as an illustration, however eUKhost expenses an annual £20 ($28). Devoted IPs are extra moderately priced at £33.60 ($47) a yr, although (GoDaddy expenses £59.88 or $84 for the sake of comparability), and general eUKhost is best worth than most.

    A 30-day money-back assure is available for those who discover the service would not give you the results you want, although it has all the standard internet hosting restrictions (it would not cowl area registrations, and received’t apply to devoted servers.) We noticed nothing out of the abnormal or shocking, however for those who’re involved, browse the small print your self before you purchase.

    Account setup

    Accessing eUKhost’s web site throughout the overview proved tougher than we anticipated, with the positioning displaying a prove-you’re-a-human-style Captcha at first of each session. This solely took two clicks to dismiss, however it left us questioning what was happening, and whether or not – if this was some over-eager DDoS safety – any web sites eUKhost hosted might need the identical downside.

    As soon as we reached the web site we discovered a variety of merchandise and plans. These had been all offered in a transparent and constant approach, and it is comparatively simple to check plans and select no matter product is best for you.

    Billing choices will let you pay six-monthly, or each one or two years. There are not any reductions for selecting an extended interval, however then there are not any points with cancellation, both: shut your account at any time and you will be refunded for unused months.

    Throughout checkout you are prompted to enter loads of private info: title, electronic mail deal with, bodily deal with and cellphone quantity. We chosen a primary shared internet hosting plan, crammed within the type and selected PayPal for cost (different choices embrace card or financial institution switch).

    We anticipated to be redirected to PayPal instantly, however as an alternative the eUKhost website simply displayed a “Thanks in your order” message. We needed to click on a hyperlink to view a VAT bill the positioning had generated, click on a button to open PayPal and pay as regular, after which be informed that the corporate would get again to us when it had processed our cost (75 minutes later, in our case). This wasn’t troublesome, however it’s not as clean as we’d have anticipated, both.

    As soon as eUKhost had activated our account, a welcome electronic mail arrived with all of the core particulars we wanted: web site IP deal with, cPanel URL and credentials, eUKhost DNS servers and hyperlinks to varied help assets. It was lastly time to get on-line.

    Making a website

    Logging into our net area took us to an up-to-date set up of cPanel (the discharge was simply three days outdated), giving us loads of website constructing choices.

    The wonderful Softaculous allows one-click set up of WordPress, Joomla, Drupal, Magento, PrestaShop and lots of different fashionable apps.

    You might use cPanel’s File Supervisor or FTP instruments to manually add the information for a static web site.


    If you happen to’re not fairly able to construct a website simply but, cPanel’s Web site Writer supplies a handful of single-page ‘About Me’ and ‘Coming Quickly’-type templates. They’re primary within the excessive, however are a simple technique to create some placeholder textual content for anybody who visits your area.

    Alternatively, consultants can handle MySQL databases, mess around in phpMyAdmin, create electronic mail accounts and do no matter else is important to get their website up and working.

    We seen one odd subject. The Choose PHP Model applet displayed a ‘Consumer – not in CageFS’ error each time we launched it, and wasn’t capable of even show, not to mention change, our PHP model. The MultiPHP Supervisor applet labored instead, permitting us to decide on between PHP 5.6 or 7.2, however we have nearly by no means seen errors whereas utilizing a regular cPanel operate, and the issue left us questioning what different points is perhaps current.



    eUKhost presents what seems to be like a excessive degree of help, with reside chat, phone, electronic mail, an online knowledgebase and a buyer discussion board out there for all customers.

    We tried out the reside chat, had been linked to an operator in beneath a minute, and examined him with a query in regards to the ‘Consumer – not in CageFS’ error we would simply encountered. He requested our account title, reported that he may change variations from his finish, and requested for a screenshot.

    After about 15 minutes of dialogue, he advised the MultiPHP Supervisor workaround, however did not supply any rationalization for the CageFS error or point out whether or not the problem may have an effect on different areas of cPanel. That wasn’t a nasty efficiency – we had been capable of change PHP variations, in spite of everything – however we’d have most popular the error to be mounted (or a minimum of addressed), too.

    The shopper boards weren’t fairly as efficient. Okay, in precise truth they had been garbage, with only a few questions and solutions posted, and lots of of these had been nearly totally irrelevant. (Instance: the second message on the Internet Designing, Scripting and Improvement discussion board was a 10-month-old query ‘What’s Google Lens?’).

    We switched again to the help crew, this time utilizing the toll-free 0800 cellphone quantity. The help line was only one voice menu away, our name was answered on the second ring, and a useful agent handled our (extra easy, this time) product query.

    eUKhost additionally supplies a searchable knowledgebase containing a whole lot of articles organized into varied classes.

    The knowledgebase shows summaries of some articles from every class, however these did not appear very effectively chosen. Would you anticipate the highest article within the Cloud Internet hosting part to be titled ‘I am within the cloud, do I nonetheless must again up my servers?’ And may you actually imagine that ‘Methods to add Skype Share button in your WordPress web site’ is the most well-liked or necessary CMS Internet hosting article? As a result of we will not.

    Looking out on key phrases gave us occasional successes, however many extra failures. Search outcomes had been poorly organized, articles did not clearly spotlight the merchandise they had been describing (Linux internet hosting, Home windows, web site builder, one thing else), content material was typically primary and typically old-fashioned. That is not excellent news, however with responsive reside chat and cellphone help available, these web site failings aren’t as necessary as they could have been.

    We accomplished our overview with some primary efficiency checks. Our server was positioned within the UK, as promised, with a really cheap 30ms response time for UK guests and 100-150ms from the US. eUKhost’s claimed 99.5% minimal uptime on budgets plans could also be a difficulty – that would translate to greater than three hours of downtime per 30 days – however in any other case the service delivered the efficiency we’d anticipate from a finances shared internet hosting plan.

    Closing verdict

    That is good worth internet hosting for easy private initiatives, however our user-related cPanel error and help’s failure to cope with it left us uncertain about utilizing eUKhost for extra important web sites. Have a look, anyway, however take a look at rigorously before you purchase.

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