In the span of an extended weekend in September I took two separate journeys to New York City. First, to see Microsoft’s latest offerings for the Surface line, which took a backseat to the AI-infused replace to Windows 11. And second to see Google reveal its Chromebook Plus push, a brand new commonplace for the corporate’s OS together with its {hardware} companions. And on the finish of all of it I needed to ask myself: What the hell is Microsoft pondering?
Never thoughts the underwhelming implementation of the AI Copilot in Windows. As each an old-school Photoshop person and an expert keyboard jockey, I discovered its image- and text-generation powers lower than compelling. No, it’s the newly revealed Surface Laptop Go 3 that sticks in my reminiscence. Specifically the value — 800 American buckskins. In a phrase: Oof.
The Surface Laptop Go is now not ‘budget’
Why this worth appears ridiculous requires a little bit context. First, the Surface Laptop Go is meant to be the worth play in Microsoft’s first-party laptop computer line. The unique Laptop Go was revealed three years ago, as a extra typical different to the Surface Go pill. At $550 for the 4GB entry mannequin, it was costlier than each the Surface Go and different budget-minded Windows laptops.
Mark Hachman/Foundry
But given the Surface’s polish and the final goodwill for Microsoft’s {hardware} after almost a decade, it didn’t appear too outlandish. Even with its 4GB of reminiscence that I wouldn’t want on anybody who truly must run a contemporary browser in Windows, you may place the Surface Laptop Go as a style-focused improve to the type of machine you’d see on a Walmart shelf. The Surface Laptop Go 2 raised the base price to $600 in 2022, with a gentle processor and storage improve, however sans any bump to that all-important RAM on the bottom mannequin.
Fast ahead to this yr with the Surface Laptop Go 3. Graciously, Microsoft has elevated the bottom RAM to 8GB, which I might think about absolutely the minimal to run Windows 11 comfortably. (Take this judgment for what it’s value, since I’m at present utilizing 32GB on a triple-screen desktop with extra browser tabs than I can rely.) But the remainder of the specs stay kind of the identical, except for a gentle improve to final yr’s Intel processors. That consists of the underwhelming 12-inch touchscreen, which has a decision that may disgrace a finances Android cellphone.
For this modest improve to the naked minimal of Windows performance, Microsoft asks $800. A full one-third improve over final yr’s mannequin, for a bump in DDR4 RAM that may value about $17 off the shelf. And that’s with out entry to a contemporary producer’s monumental economies of scale. The entry-level, ostensibly “budget” Surface Laptop Go now prices as a lot as the original Surface Laptop did in 2017.
So many higher selections
Yes, loads has modified in six years, notably by way of inflation. But it hasn’t modified a lot that the Surface Laptop Go 3 is smart as a purchase order for anybody, notably anybody who wants a finances laptop computer. A 3-second search on Amazon — with none actual deal-hunting, thoughts you — turns up a Windows laptop computer with a 12th-gen processor and 8GB of RAM, double the storage, and a much more usable full-HD display screen for about half the price.

Amazon
Sure, this finances Lenovo mannequin isn’t as fashionable and doesn’t have a touchscreen, however anybody within the finances class that Microsoft is allegedly concentrating on received’t thoughts if they will save over 300 bucks. But let’s assume you might have $800 to spend. Does the Surface Laptop Go 3 make sense as a classy ultraportable buy? To be as type and charitable as attainable, [expletive] no.

IDG
Dell’s XPS 13, the go-to workhorse for Windows ultraportables for years, will be had on the similar retail worth. It’s incessantly cheaper — on the time of writing you will get an 8GB mannequin with a 12th-gen Core i5 and double the storage for just $599. For simply 50 bucks greater than the Go 3, you may improve to a much more comfortable 16GB of RAM and 512GB of storage. A discount in anyone’s cash. My personal laptop, a ThinkPad X1 Nano — the one I delivered to each NYC occasions, and relied upon for dwell writing, analysis, and picture modifying — can incessantly be had for lower than Microsoft desires for that “budget” ultraportable.
A story of two enterprise journeys
So yeah, somebody at Microsoft is taking loopy tablets in the event that they suppose the Surface Laptop Go 3 remains to be any type of “budget” machine. But the second hit on this one-two punch combo got here from Google’s presentation, the place the Chromebook Plus line was unveiled. Chromebook Plus is Google’s try and reframe Chromebooks as ever-so-slightly extra succesful machines, shifting away from the ultra-budget picture they’ve been saddled with since premium choices just like the Pixelbook disappeared.

All of those Chromebooks, with upgraded “Plus” capabilities, are cheaper than Microsoft’s finances laptop computer — some by half.
But crucially, Google is increasing the bottom stage of Chromebook functionality and polish with out ballooning the costs. The naked minimal of specs required to hit that “Plus” benchmark is 8GB of RAM, 128GB of storage, a 1080p IPS display screen, and both an Intel Core or AMD processor. Sound acquainted? That’s principally the identical stage of x64 {hardware} as the brand new Surface Laptop Go 3, minus the touchscreen — in reality, that 1080p decision requirement is definitely higher. This Plus push isn’t a attain into premium laptop computer territory, it’s an try and redefine what the common person expects from a Chromebook at any worth.
And Chromebook Plus fashions begin at…look forward to it…$399. In reality, all eight of the preliminary Chromebook Plus fashions are cheaper than the Surface Laptop Go 3, regardless of being the “premium” choice. Seven of them are below $500. All with 8GB of RAM on the base worth, which fits a lot additional on Chrome OS than it does on Windows.

Michael Crider/Foundry
Directly comparing Windows laptops and Chromebooks isn’t precisely apples to apples. Chromebooks are much more succesful now than they was, and are solely getting higher with these Plus upgrades (additionally coming to older machines that meet that commonplace through a software program replace). Even so, there are many individuals who want one or two particular instruments which are nonetheless solely accessible on Windows, or simply wish to play the occasional Steam recreation. But as I demonstrated earlier, even for those who completely want Windows, there are higher finances choices than Microsoft’s allegedly finances laptop computer.
These two bulletins in such shut proximity make me suppose Microsoft has misplaced the plot on the subject of making an attempt to get finances customers — the most important market section of laptop computer consumers by far — curious about its merchandise. The incontrovertible fact that the Surface Laptop Go 3 comes at a time of historically low PC shipments can’t be ignored.
This type of blindness to each low-end customers and the market as a complete is one thing I’d count on from Apple…whose Macbook Air can incessantly be discovered on sale on the similar worth level. And as a lifelong Windows person, I can’t consider any insult extra grave.