iSmartgate Pro review: This smart garage door opener fails to deliver on its big promises

    Laden with a complicated identify, iSmartgate doesn’t simply make good dwelling {hardware} for safety gates—although that’s its distinct focus. Its gear will also be put in in your storage, and as such, the brand new iSmartgate Pro has a strong promoting level: It could be wired as much as three storage doorways concurrently, a trick that even the best-in-breed Chamberlain myQ can’t do. This is probably a giant money-saver for folks with three storage doorways.

    Getting there, nevertheless… nicely, there’s the rub.

    This assessment is a part of TechHive’s protection of the best smart garage door controllers, the place you’ll discover evaluations of competing merchandise, plus a purchaser’s information to the options you need to take into account when procuring.

    The iSmartgate Pro is a wired storage door controller, very like the Nexx NXG-200 and Garadget gadgets. To arrange the iSmartgate Pro, you join it to the terminal posts in your storage door with the included wires, stick a wi-fi sensor to the door itself, and program the system by way of the cell app. It would appear to be a simple course of on face worth, however within the case of iSmartgate, none of this set up is straightforward.

    My issues actually started once I opened the field, because the iSmartgate Pro didn’t embody any kind of handbook. Instead, I discovered solely a slip of paper with a QR code on it, and after scanning the code I used to be led to a webpage and directed to obtain a cell app. The drawback, because it later turned out, is that the paper included within the field supplied directions for a similar-looking however wholly separate product, and it even directed me to obtain the mistaken app.

    Trying to configure this app to work with the iSmartgate Pro was unsuccessful. Nonetheless, after a full day of dismissing setup failure errors, I did handle to get the gadget to efficiently join by way of Apple HomeEquipment (step one of the setup). Tech help lastly alerted me to the issue, however the expertise wasn’t probably the most constructive approach to begin my set up.


    The hockey puck unit have to be wired to a appropriate opener, whereas the big door sensor connects wirelessly. The companion digicam is included when you purchase the “ultimate” equipment.

    With the app lastly configured, it was time to attach the iSmartgate Pro to my storage door. Again, no directions had been supplied, however I finally stumbled upon some steering within the type of two YouTube movies produced by the corporate. Here I found that iSmartgate has an online compatibility checker, and I realized that—similar to Nexx and Garadget—the iSmartgate is just not appropriate with two of my more moderen classic Liftmaster storage doorways. Unlike these different two gadgets, iSmartgate doesn’t supply a workaround, although it does recommend a possible repair the place you wire the controller to your storage door opener buttons as a substitute of the storage doorways themselves. Adding one more step to set up, you’re instructed to e mail the corporate for directions on how to do that.

    Resigned to check this product on just one storage door, I wired the iSmartgate on to my single appropriate opener’s {hardware}, following the directions I cobbled collectively by way of on-line searches. Again, one of many promoting factors with the gadget is that it could possibly management as much as three openers, and when you’re eager on attempting this, wiring the controller to a few buttons (presumably all subsequent to 1 one other) would certainly be a a lot much less advanced approach to go. But connecting the gadget to a few totally different openers would require a substantial quantity of extra wiring (which you have to to supply your self) and create a a lot larger headache.

    iSmartgate’s {hardware} requires a small flathead screwdriver to attach its wiring, and I had lots of bother with leads slipping out except I actually clamped down the terminal posts—to the purpose the place I feared I used to be overtightening them. Wiring polarity additionally issues with the iSmartgate, so that you’ll must be sure you observe the web directions carefully when connecting the white and brown wires to the opener.

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