- Pavan Davuluri, head of Windows at Microsoft, has responded to adverse response about AI in Windows 11
- The exec admitted “we know we have work to do on the experience” by way of getting the fundamentals of Windows 11 proper
- That contains fixes for “everyday usability, from inconsistent dialogs to power user experiences” – however the exec misses a key level by way of the hate for adverts in Windows 11
The Microsoft govt who caught a lot of flak for feedback about how Windows 11 is ‘evolving into an agentic OS’ has responded to that response, and guaranteed the sad of us on the market that Microsoft is not simply specializing in AI with the desktop OS.
Windows Central reports that Pavan Davuluri, Microsoft’s VP of Windows and Devices, has posted once more on X, after disabling feedback for the unique publish that sparked this controversy – evidently seeking to put a proverbial lid on issues right here.
Hey Gergely, I’m responding right here, and I believe this is applicable to a bunch of the feedback that folks have made. I imply, quite a lot of feedback 🙂.The workforce (and I) soak up a ton of suggestions. We stability what we see in our product suggestions methods with what we hear straight. They don’t…November 15, 2025
In the new post responding to a complaint from author Gergely Orosz, who questions why software developers should choose Windows “with this weird direction [Microsoft is] doubling down on” (meaning AI), Davuluri explains that he is responding to a “bunch of the comments that people have made”.
Davuluri says: “The team (and I) take in a ton of feedback … I’ve read through the comments and see focus on things like reliability, performance, ease of use and more.”
“But I want to spend a moment just on the point you are making, and I’ll boil it down, we care deeply about developers. We know we have work to do on the experience, both on the everyday usability, from inconsistent dialogs to power user experiences. When we meet as a team, we discuss these pain points and others in detail, because we want developers to choose Windows.”
Windows Central also noticed a swing and a miss from Microsoft with an advert for Copilot on X, which is fairly dangerous timing given this controversy round AI. Microsoft’s advertising and marketing division seems to be OK with the under promotional footage that reveals Copilot making relatively a hash of issues.
Tech made easy. Copilot on Windows 11 helps you resize textual content like a professional. 🔠 @uravgconsumer pic.twitter.com/4vMXIiBNv7November 12, 2025
The footage reveals somebody getting assist from Copilot with making an attempt to alter the textual content measurement (make it larger) in Windows 11, however this is not a superb demo of AI in any respect. Why not? Firstly, as a result of Copilot solely tells the consumer the place to click on initially, then the directions path off – which means the once more has to ask the place to click on subsequent.
The subsequent stumble, an outright mistake on this case, is that Copilot then ushers the consumer by way of to the menu to scale the whole lot (icons, the entire interface), not simply textual content – the text-only management is definitely a separate menu (in Settings > Accessibility > Text measurement, because the reader context field on the X publish makes clear).
Finally, the AI advises the consumer to decide on 150% scaling when that is already chosen (they ignore it, and simply click on 200%, however there is a confused pause earlier than that occurs).
If that is resizing textual content “like a pro” I’d hate to see it when Copilot’s steering strays into amateurish realms – and none of this actually helps Microsoft’s insistence on its huge push with AI in Windows 11.
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It is good to see Davuluri take the time to address the complaints from last week, although arguably, the exec didn’t have much choice – such was the snowballing of negative reaction and flood of media coverage that ensued.
It’s also heartening to see Davuluri acknowledge that Microsoft needs to do better in terms of everyday use and reliability of the OS, and smoothing over performance problems – that are nonetheless hanging round in Windows 11 years after its launch.
The fixed stream of bugs – felt even more keenly for the reason that huge modifications in Windows 11 24H2 (with its new Germanium platform, required for Arm-based Copilot+ PCs) – is definitely a giant a part of the issue for on a regular basis customers of Microsoft’s operating system.
As Windows Central factors out, Microsoft’s fixed drip-feeding of latest options into Windows 11 causes hassle – and extra bugs – in order that ‘steady innovation’ philosophy maybe wants a rethink. In different phrases, mulling a swap to a mannequin of rarer function updates to present time for extra thorough testing and bug squashing.
But past stability and reliability, what’s notably lacking from Davuluri’s pledges on X is any touch upon the dangerous feeling round Microsoft pushing of us this manner and that to make use of its providers. I’m positive you are acquainted with the various promotional slants in Windows 11, nudging you to make use of Edge or OneDrive, or Windows Backup, or to enroll in a Microsoft account, or even buy games. All this advert-like exercise is what some of us are calling out as an absence of respect for the Windows consumer within the thread of the exec’s new publish (that and Microsoft’s telemetry, or gathering of information on the system).
Or, as Orosz – the individual Davuluri was replying to – places it, flagging up a remark from another person (fj), Windows 11 “should be an operating system, not an ecosystem”, and Microsoft is shedding sight of who the platform is constructed for. I’ve mentioned this earlier than, and I’ll say it once more: Windows 11 at occasions feels much less concerning the consumer expertise, and extra concerning the Microsoft expertise, and in a paid-for OS, this merely is not acceptable or excusable.
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