Expert’s Rating
Pros
- AI-infused apps are stars
- Passkeys are the long run
Cons
- Copilot isn’t all there, but
- Windows Backup and Restore underdelivers
- RIP, Windows Mail
Our Verdict
Microsoft’s Windows 11 2023 Update (23H2) is probably the most significant replace in years, striding towards the promise of an AI PC. But it’s not there but.
Price When Reviewed
$139.99
Best Prices Today: Windows 11 2023 Update
$119.99
Microsoft’s most up-to-date replace to Windows 11, formally often known as the Windows 11 2023 Update (23H2), is probably the most consequential replace in a while. Of course, you most likely assume you realize why: Windows Copilot, Microsoft’s first step in making a Windows “AI PC.” But there’s as a lot beneath the hood and inside updates to acquainted purposes like Paint that nearly overshadow the remaining.
Microsoft began rolling out the Windows 11 2023 Update on the very finish of October, and it’s best to see it begin to deploy in your PC within the coming weeks — if it’s not there already. Consider this to be a evaluate of the brand new options, but additionally suggestions to these it’s best to strive.
It’s vital to notice that Windows 11’s 2023 Update is each a cumulative replace, in addition to one which received’t be rolled out in a single fell swoop. I anticipated to see some options in my Windows 11 Home check laptops, together with options that different publications have reported have been current. At press time, a few of these have proven up; a number of haven’t. To be sure that you do the newest options, replace your PC through Windows Update after checking the “Get the latest updates as soon as they are available” field. Check the Microsoft Store, too, for particular person app updates.
My favourite new options within the Windows 11 2023 Update? Passkeys, the updates to Paint and Photos, and heck, even Snipping Tool. Copilot is…okay. But killing off Mail in favor of the brand new Outlook app? Boo. BOO.

Mark Hachman / IDG
Windows Copilot (Copilot) is blandly efficient
Windows Copilot, now simply referred to as Copilot, is the flagship characteristic of Windows 11’s 2023 Update, and for good motive: Copilot helps usher in a brand new era of AI-infused PCs. Copilot is an odd amalgamation of Bing Chat with a number of the capabilities of Windows’ outdated Cortana app, now deprecated. Type in a query to the small chat field (as much as 2000 characters, or lower than about 500 phrases) and Copilot will return a Bing Chat-like response with a few sources on the finish. Ask it to attract you an image, and it’ll. It even can carry out a number of Windows duties for you, reminiscent of shifting your PC to darkish mode.
You’ll discover the Copilot icon in your Taskbar, most definitely simply to the best of the Search field. (Or else use Windows+C).
Copilot is rudimentary at finest. It’s sluggish: on a 400Mbps residence broadband connection, it took about eighteen seconds to reply to a request, and several other extra to generate a response. Copilot churns by way of its response, line by line, paying homage to how a dot matrix printer’s head would shuttle.

Mark Hachman / IDG
On common, Copilot is a novelty. It’s not omnipresent, reminiscent of how your browser’s URL/search bar is. Instead, it have to be opened through the small Copilot icon in your taskbar. Somewhat satirically, it seems proper subsequent to the Windows Search field — which actually does nothing of the kind, search-wise. Microsoft has but to decide to a genuine search experience on the desktop, and Copilot isn’t it.
Copilot can be utilized as a search instrument, and capabilities fairly nicely when it’s requested to supply a prolonged response on a given matter — reminiscent of what it itself can do. Ask it for help with a pitch deck, and it offers good recommendation. But as somebody who has written for a residing for a couple of quarter of a century, Copilot’s sourcing mechanism — a footnote, with a hyperlink on the backside — is miserable. An inventory of hyperlinks, whether or not it’s from Bing, Google, Brave or elsewhere, offers some visible context as to what that web page incorporates. There’s no indication whether or not Copilot is aware of what it’s speaking about.
The key with Copilot: experiment. Do not consider it as a search engine, with slender, factual queries. The finest check of Copilot is to strive open-ended queries. Copilot does have entry to Bing, so asking it for up-to-date data will work: I requested it a query a couple of current world occasion, and it cited data recorded on the date I requested it. One weak point: The data Copilot cited got here from a report by itself information service, MSN, which solely gave the headline once I hovered over it. As it turned out, the supply was a revered information supply, Reuters, however that’s not apparent.
And then there’s the character. Which is to say, there isn’t one. Windows 11’s Copilot provides the identical three character modes initially of the dialog: Creative, Precise, and Balanced. Changing them doesn’t appear to have a lot impact, so far as most generic inquiries are involved.

Mark Hachman / IDG
Microsoft goes to ludicrous lengths ensure you’re not offended or that it’s not violating privateness insurance policies. “How do I create a pitch deck” warned me that the dialog wouldn’t be saved, as the knowledge wouldn’t be public. God forbid you ask it something even remotely racy, reminiscent of a query concerning the function of the male prostate. “My mistake, I can’t give a response to that right now. Let’s try a different topic” will probably be a frequent response.
And should you do select to train your grownup prerogative, it will get snippy: “That is not an appropriate topic for me to chat about. Please respect my boundaries and let’s talk about something else. Thank you. ð” Copilot feels much less like a private assistant and extra like a younger HR consultant sitting subsequent to your desk.
Copilot may also summarize an online web page, which is actually useful for lengthy articles or papers. The catch is, naturally, that it solely understands Web pages which have been opened in Edge, and it has to have been opened earlier than the Web web page hundreds, not the opposite method round. But sure, this can be a helpful characteristic.

Mark Hachman / IDG
Windows has all the time lacked a sturdy, one-stop-shop for assist, suggestions, and new options. Copilot’s skill to information and modify settings in your Windows PC looks like a step ahead, but it surely’s nonetheless so very random. I used to be somewhat happy once I was in a position to ask Copilot precisely what it might do, and acquired a pleasant abstract: take a screenshot, change your PC to darkish mode, handle Bluetooth, and provoke a display solid. All these are type of helpful, although painfully sluggish to make use of. And they work.
But what Copilot can do to handle your PC looks like such a tiny teaspoon of options set in opposition to the gallons of issues Windows can already accomplish that it’s simply not value even asking. Even simply having the ability to hyperlink to the suitable Settings menu can be a great begin.
But there’s potential, even now. When I requested Copilot for assist making a pitch deck, it provided to open PowerPoint, after which gave me an inventory of concepts to assemble it. And once I opened PowerPoint, I observed that it had chosen to spotlight “pitch deck” templates.
That’s precisely what customers will need Copilot to do. Microsoft just isn’t going to be in a race to persuade customers that Copilot can accomplish their duties — however to persuade customers to assume Copilot will be capable of carry out these duties. Until Microsoft can construct a dependence upon Copilot, the characteristic will flounder.
File Explorer’s UI replace feels helpful for enterprise customers
I used to be pleasantly shocked by how a lot I worth the brand new adjustments to File Explorer, particularly a brand new “carousel” view of information that places probably the most really helpful information atop File Explorer’s new “Home” view, and a “Gallery” view that reveals you your photograph thumbnails.
Windows 11 solely appears to permit entry to the carousel view if in case you have a company SharePoint account (my employer, IDG, does) and never should you use a private Microsoft 365 subscription. But not solely is it a pleasant method of maintaining frequently-used paperwork useful, it additionally appears to combination paperwork that have been emailed to a piece account. Note that the paperwork File Explorer collects appear to be completely different than the “Recommended” information that the Windows Start menu collects.

Mark Hachman / IDG
If a file does seem within the carousel view, you’ll see some accompanying data connected to it, who created it, should you not too long ago edited it, and so forth. You’ll even see “conversations” about it. The latter, although, assumes that you simply’re working and chatting about it in Windows apps. Emails about it didn’t appear to be referenced, and should you talk about the file in, say, Slack, I wouldn’t anticipate these conversations will seem.
There are some ways of transferring photographs from a telephone to a PC, together with the Your Phone app that Microsoft offers for Android telephones. The File Explorer Gallery view is an alternative choice, with a no-nonsense mosaic of photographs that it pulls out of your PC — out of your telephone’s digital camera roll, or through screenshots that you simply’ve saved through your PC.
Normally, I take advantage of the Photos app for this, reviewing my photographs after which modifying them. Here, it takes an extra step to edit your photographs, through Photos or another app. But the benefit right here is you could deal with the information as information — deciding on a number of information, saving them in a ZIP file, or shortly sharing pictures with contacts through a OneDrive hyperlink. That’s a useful characteristic that Photos lacks. In that app, “sharing” a handful of information means Windows will merely embed them inside an electronic mail.

Mark Hachman / IDG
The one factor I don’t like concerning the Gallery view: it’s sluggish. I can take a photograph on my Android smartphone and it takes minutes to point out up, even when it may be discovered on OneDrive’s Camera roll and within the Windows Photos app, which connects to it. I can perceive a delay, however I lastly gave up on in search of a current shot and moved on.
File Explorer now thankfully unpacks RAR and 7-Zip files, amongst others, which has been considerably overdue.
Passkeys are the long run, now
I love passkeys. One of the benefits of Windows Hello is how easy it makes logging in, utilizing just your face or a fingerprint to establish your self. Web builders have lengthy promised that we’ll begin to see these in on a regular basis websites, simply as cellular purposes at the moment are starting to make use of biometric logins as both a secondary type of identification of only a main login. Put one other method, to log in to Google, all it is advisable to do is let Windows acknowledge your face. That’s it!
Either method, we’re simply beginning to see passkeys seem. So far, I’ve solely seen them provided for Microsoft, Google, and most not too long ago, Amazon. Setting up a passkey will be so simple as accepting the invitation from the Web website to arrange a passkey. In Amazon’s case, you’ll must dig by way of your account settings to seek out the choice.
Unfortunately, whereas Favorites and movephrases will be synced through Edge, Passkeys at present don’t. That implies that should you transfer from PC to PC, you’ll must re-apply the passkey.

Mark Hachman / IDG
To handle your passkeys, navigate to Settings>Accounts>Passkeys throughout the Windows 11 Settings menu. While you’ll want to enroll with an online browser, it doesn’t matter if that browser is Microsoft Edge or Google Chrome; the passkeys will probably be saved to Windows in your PC.
Supposedly Windows provides the choice of utilizing a close-by telephone as a safety token to supply one other stage of authentication, however I used to be by no means provided that possibility.
Windows Backup and Restore overpromises, underdelivers
I can’t say I really like the brand new Windows Backup and Restore possibility almost as a lot. I’ve made my feelings clear in a separate story, however the backside line is that this: the brand new Windows Backup app is strong in what it guarantees. Backup takes your apps (however solely apps that may be discovered within the Windows Store, thoughts) and shops them within the cloud. It ought to do the identical together with your paperwork and information.
Upon configuring a brand new PC, the “Out of the Box Experience” ought to supply to revive these apps and information. But the entire course of is a multitude. Videos don’t carry over. Neither do video games and apps that you simply didn’t obtain from the Microsoft Store. And I’ve really begun to dislike the entire “placeholder” file idea, which makes me wade by way of quite a few icons to seek out the information I’m in search of, until I conceal them behind some grasp file folder.

Mark Hachman / IDG
Backup and Restore ought to basically clone my PC’s drive into the cloud, then reproduce it on a brand new PC. It doesn’t come near that. Microsoft ought to both rename “Backup and Restore” to one thing that doesn’t promise a full backup and restoration, or presumably purchase an organization like PCMover. (Ironically, PCMover doesn’t switch apps that may be acquired from the Microsoft Store.) With speedy broadband, downloading purposes isn’t that huge of a deal. But with video games and massive video information, transferring them from one PC to a different could be a actual ache. Windows Backup and Restore doesn’t actually clear up that downside but.
UI enhancements in Taskbar, Settings, and the Volume interface
The Start menu and the Taskbar are left comparatively unchanged within the Windows 11 2023 Update. Some folks (me included, occasionally) like when an app pinned to the Taskbar reveals you what it truly is, as a substitute of an icon. This characteristic an be configured in Personalization > Taskbar throughout the Settings menu within the Windows 11 22H2 replace: “Combine taskbar and hide labels.” If you set it to “never,” the icons in your Taskbar will probably be changed with badged labels. (Even on a widescreen monitor, although, you received’t be capable of see an excessive amount of.)

Mark Hachman / IDG
Microsoft has stated that it will likely be replacing the “Chat” app on your Taskbar with the oddly named Microsoft Teams (free), full with an overhaul and with SMS texting. It’s not right here but, although.
Likewise, Settings has been improved, in order that the primary “home” web page consolidates data that was beforehand scattered about a number of pages. It’s a entrance door to altering system settings like your show, personalizing your PC’s background, and managing your Bluetooth units. Some folks could care that the “Apps” part now separates some Windows apps, now labeled as “System components,” right into a separate web page.

Mark Hachman / IDG
Settings now leans a bit an excessive amount of towards subscriptions — most individuals most likely don’t want a continuing reminder of their OneDrive quota and Game Pass subscription, but it surely’s comprehensible.
Microsoft has additionally offered an up to date audio mixer for Windows 11, which is a step ahead. You’ll want the press the quantity controls within the Taskbar, than navigate by way of to the small “wires” icon to the best of the quantity bar to make any changes. But it’s a reasonably pure interface, even when it “drops down” a bit, forcing you to scroll down. Muting works as anticipated.
App enhancements overshadow Windows 11’s personal
In years previous, updates to numerous Windows apps have been half and parcel of the Windows improve expertise itself. No longer. Instead, updating your purposes throughout the Microsoft Store app brings with it an entire host of enhancements that, on this replace, would possibly simply overshadow what Windows 11 now provides.

Mark Hachman / IDG
AI “appears” contained in the Microsoft Store app, as a part of an “AI Hub” web page that indexes some “AI” powered apps, together with ones you could have heard of (Adobe Lightroom) and others you haven’t (Gamma). If you’re intrigued by AI, then it’s value trying out — type of a curated web page of AI-powered apps that will turn out to be extra vital as AI itself does.
It’s a degree I’ve tried to make tangentially in different tales, but it surely’s value repeating: Microsoft cares about storing your information in its cloud, utilizing AI to entry it, and charging you a subscription charge for the entire package deal. Intel, Qualcomm, and AMD are attempting to promote you native AI, that runs in your PC, at no cost. The two approaches could finally go to struggle with each other…or not. But it’s value keeping track of.

Mark Hachman / IDG
Instant Games is one other new novelty: fast video games you could play proper from the Store with out having to put in them. There’s a dozen or so — however nothing that’s actually value looking for out.
AI in Paint and Photos: Wow!
The humble Microsoft Paint has additionally been supercharged in time for the Windows 11 2023 Update, with three distinct enhancements: layers, Cocreator, and background elimination. The three go hand in hand.
Layers have been a characteristic of photo-editing instruments for a while. You can separate a main layer in Adobe Photoshop, the place you possibly can add a photograph or illustration; in one other layer, you possibly can add a secondary illustration, reminiscent of a background. When the modifying is finished, you possibly can export the picture with each (or extra) layers mixed collectively. Paint now has a easy model of this, the place a Layers instrument permits you to assemble a number of layers, than mix them collectively through a Merge perform.
I’m a very fundamental newbie artist, which implies that I initially struggled to make use of the Layers instrument. Cocreator, although, helps. As the identify suggests, it’s an AI picture creator, very similar to Bing Image Creator. What’s odd about it, although, is that Bing Image Creator not solely generates pictures of higher high quality and determination, however works off a separate “credit” system. (Exhaust your credit, and the pictures are generated extra slowly, at the very least on Bing Image Creator.) However, there are drop-down menus to decide on types, reminiscent of “oil painting,” that aren’t in Bing Image Creator.

Mark Hachman / IDG
The best and finest method I discovered to make use of the up to date Paint was to import a photograph (or use Cocreator), then extract the topic from the background. Again, that makes use of AI to establish the topic of the photograph — no “magic lasso” or choice crucial. I then created a background layer. All of this can be a bit just like the Magic Select instrument that I cherished in Paint 3D.
This is a victory for Microsoft. You’re not going to get the subtle components of a photograph modifying instrument like Photoshop or Lightroom with the brand new Paint. Still, the replace gently introduces you into light-weight AI artwork era and modifying, even when it’s a bit obtuse for newcomers.
There’s a small AI-enhanced addition to Photos, too: background blur, and it’s improbable. You’re most likely conscious that conventional DSLRs add background blurring, or bokeh, as a pure byproduct of how a lens focuses. A digital digital camera or smartphone’s “portrait mode” provides this through AI. So too, does Photos.
You’ll want to pick out a photograph in Photos, then edit it utilizing the leftmost teeny-tiny icon above it. You’ll then see the interface that appears much like it did a year ago. What’s new, although, is the extra “background blur” possibility that seems to the far proper. Click it, and Photos identifies the foreground topic and blurs the remainder of the picture. You have an possibility to regulate the blur perform, and even unblur particular areas.


Let’s put it this manner: I take a number of photographs with a Samsung Galaxy S23 Ultra, and it does simply a median job at figuring out the sharp, distinct fringe of a laptop computer in portrait mode. Photos does it almost completely. With the Photos’ Retouch /”Spot repair” characteristic again in place to erase bits of mud and filth, plus Auto Enhance and now Background Blur, we are able to hopefully bury my old Photos complaints.
I’m going to face up and cheer for the AI enhancements in Photos and Paint. They’re not entrance and middle like Copilot is, however they’re equally (if no more) vital.
Snipping Tool is greater than only a solution to seize screenshots, although that’s the way in which I (and possibly you) nonetheless consider it. But you possibly can seize a picture or video, and you may modify the app’s settings to incorporate audio out of your mic and the system sounds. In actuality, you possibly can mainly report an app whilst you narrate what’s occurring. Microsoft doesn’t explicitly join the Snipping Tool to Clipchamp, however that might be the following step to edit your movies.

Mark Hachman / IDG
Snipping Tool additionally has a brand new part: the power to extract and redact textual content. Windows 11 makes use of optical character recognition to extract textual content, and it does an glorious job when it does so. All it is advisable to do is spotlight an space on screenshot or PDF, and the instrument copies the extracted textual content into the copy buffer. (I didn’t check this on a protected PDF, but it surely works simply advantageous on a traditional one.)
The app is also surprisingly clever in terms of redacting textual content, too. As a check, I gave it a screenshot of a doc the Consumer Electronics Association had despatched me for CES. Snipping Tool mechanically redacted my electronic mail and a private identification quantity the CEA despatched me. Unfortunately, it doesn’t mechanically establish my username once I attempt to take a screenshot of the Windows Settings menu, nevertheless.
This most likely isn’t what Microsoft had in thoughts, however there’s an plain 1980s Cold War vibe that I get when Snipping Tool extracts textual content from a PDF or redacts private data.
RGB lighting controls
Dynamic Lighting doesn’t truly qualify as a Windows app, but it surely’s a type of “uber app” throughout the Settings menu (Personalization > Dynamic Lighting) that supposedly eliminates the proprietary apps that govern peripherals with RGB lighting. Peripherals from Razer are nonetheless the favorites right here, however you could discover extra are added over time.

Michael Crider/Foundry
Ideally, Dynamic Lighting was designed to take RGB peripherals from Corsair, Razer, NZXT, Logitech and extra and supply one app to rule all of them, so to talk, somewhat than drive you to obtain and cargo apps from every producer to manage the entire sparkly, blinking lights. Unfortunately, it’s type of restricted to a number of fashionable Razer peripherals and never an entire lot else. I’ve an outdated left-handed Razer DeathAdder that I actually like, however Dynamic Lighting does nothing to cease its fixed pulsing.
Outlook is changing Mail
One of the explanations not to get the Windows 11 2023 Update is the brand new Outlook app (which differs from the extra strong Outlook app in Microsoft 365 — and no, I do not know why there’s two). You could discover, as I did, that Windows lastly killed off Mail and changed it with the light-weight Outlook app. Mail did just what it needed to do, and no extra, with a dense UI that emphasised the necessities.
If you attempt to load Mail, the app will open, crash, then get replaced by Outlook. I do not know why Microsoft can deprecate Movies & TV and Windows Maps however depart them within the Microsoft Store, however it may well’t try this with Mail. Please carry Mail again, Microsoft!
Things we anticipated to see, however didn’t
In our introduction to Windows 11 2023 Update, we anticipated to see in-field inking: should you have been to write down “Bluetooth” within the search field, the ink can be inputted and accepted as “Bluetooth.” That isn’t the case, sadly.
Windows Spotlight seems to be the identical as earlier than, permitting you to decide in to Microsoft’s number of desktop backgrounds. We’re not seeing choices to up- or downvote backgrounds but. Microsoft can also be permitting HDR shows to show HDR-backgrounds in HDR, which seems to be the case on an HDR monitor. There’s no specific point out of this that we are able to discover, although.
All of those options could also be headed to your PC (and ours!) sooner or later.
Conclusion: a step forward
It’s been some time since PCWorld has written a Windows 11 characteristic replace evaluate, and some time since we’ve had a characteristic replace value reviewing. Windows 11 lastly feels livelier, extra energetic. I’m not completely positive that Windows is headed within the route most customers care about, if solely as a result of I’m unsure Windows 11 customers are demanding the AI future that Microsoft envisions.
To its credit score, although, Microsoft’s first try at an AI-infused PC put synthetic intelligence each excessive and low: as a high-profile assistant with Copilot, but additionally with extra refined, pointed enhancements inside Paint and Photos. My contacts within the chip trade really feel that these very particular, localized options will probably be how AI PCs finally succeed. Yes, you would possibly stroll away considering that you simply’ll by no means want all this AI junk in your working system. I can’t assist however assume these incremental updates will typically ease that reluctance, however over time.
If I needed to ship a letter grade, it could be someplace round a B. Microsoft’s Windows 11 2023 Update is a step towards the AI PC, offering a foundational replace that Microsoft can construct upon.